1. Information we process
Depending on how you use Futiva, we may process the following categories of information:
- Account and authentication information: email address when provided, authentication-provider identifiers, anonymous-account identifiers and session information used to sign you in.
- Profile information: information you choose to add to your Futiva profile, such as your display name or other profile fields made available in the app.
- Game and social information: squad selections, match activity and outcomes, gameplay progress, friend relationships, friend requests and match invitations.
- Technical and security information: timestamps, authentication events and limited technical data generated as part of operating, securing and troubleshooting the service.
- Support information: the content of messages and contact details you provide when you ask for help.
2. How we use information
We use information to provide and maintain Futiva, authenticate users, save game progress, enable multiplayer and social features, prevent abuse, troubleshoot problems, respond to support requests and improve reliability.
3. Service providers
Futiva uses third-party infrastructure and authentication services where necessary to operate the app. These providers process data on our behalf or as independent providers under their own terms.
- Supabase: backend infrastructure, database and authentication services.
- Google: authentication when you choose Google sign-in.
- Apple: authentication when you choose Sign in with Apple.
We do not sell your personal information.
4. Data retention and deletion
We keep account-related information while your account is active and for as long as reasonably necessary to provide the service, resolve disputes, maintain security and comply with legal obligations. When a verified account-deletion request is completed, personal data associated with the account is deleted or de-identified unless retention is required by applicable law or necessary for security, fraud prevention or dispute resolution. Temporary backup copies may remain until they are overwritten through normal backup cycles.
5. Your choices and rights
You may request access, correction or deletion of information associated with your account. Depending on your location, additional privacy rights may apply. You can request account deletion through our dedicated page or through the deletion option provided inside the app when available in your app version.
Request Futiva account deletion →
6. Children
Futiva is not intended to knowingly collect personal information from children where parental consent or another legal basis is required. If you believe a child has provided personal information contrary to applicable law, contact us so we can review and take appropriate action.
7. International processing
Our service providers may process information in countries other than the country where you live. Where required, we take reasonable steps to use appropriate safeguards for such processing.
8. Security
We use reasonable technical and organizational measures designed to protect information. No online service can guarantee absolute security.
9. Changes to this policy
We may update this policy when Futiva, our providers or applicable requirements change. We will post the current version and effective date on this page.
10. Contact
For privacy questions or requests, contact support@roeystudio.com.