How to request deletion
Use the account-deletion option inside Futiva if it is available in your installed app version. You can also make a request from the web by emailing Roey Studio.
- Email support@roeystudio.com with the subject Futiva Account Deletion Request.
- Send the request from the email address linked to your Futiva account when possible.
- If your account is anonymous or uses a private relay address, include your Futiva user ID or other account identifier shown in the app so we can identify the correct account.
- We may ask for limited additional information only when reasonably necessary to verify that you control the account.
What is deleted
After we verify and complete the request, we delete or de-identify personal data associated with the Futiva account that is not required to be retained. This may include account/profile data, gameplay records linked to the account, friend relationships and requests, match invitations, and other account-linked service data.
What may be retained
Limited information may be retained where required by applicable law or reasonably necessary for security, fraud prevention, dispute resolution or enforcement. Temporary backup copies may also remain until overwritten through normal backup cycles. Any retained information remains subject to our Privacy Policy.
Questions
If you are unsure which account identifier to provide, email support@roeystudio.com and we will explain the available verification options.